Crisis communication
Are you well prepared for the next crisis?
Companies and other organizations are constantly exposed to potential crises. These can be external events such as natural disasters, terrorism, or criminal acts (e.g. sabotage, cyberattacks, extortion, etc.) – internally, there are also numerous crisis potentials such as personnel issues, technical or human failures, and much more. The situation becomes even more critical when legal proceedings are involved, as the fight for control over the narrative extends beyond the courtroom and into the public sphere.
more relevant than ever
We protect your reputation and get you safely through the storm
Whether a crisis leads to lasting damage or whether the company emerges stronger largely depends on the quality of crisis management and crisis communication.
The Skywriters offers a comprehensive crisis management and communication package to help your company overcome crises and ensure you remain in control of the (media) situation at all times. The goal is to prevent potential damage to your reputation and trust, thereby safeguarding your business from financial harm.
together to new horizons
Our crisis communication services
Early warning system
Crisis prevention means recognizing signals for potential conflicts as early as possible. The SkyWriters support you with monitoring traditional and digital media, as well as tracking political trends and developments, so you can identify potential risks and opportunities early on. This allows you to actively manage the development of these issues through targeted communication efforts.
Crisis handbook
Together with you, we develop a tailored crisis communication handbook for your organization. This handbook establishes clear rules and procedures for emergencies and serves as a guide to help employees prepare effectively for various crisis scenarios.
Acute support during the crisis
With our 24/7 support, fast and professional advice, and concrete actions such as crafting statements, handling press inquiries, and managing issues, we protect your reputation and help you navigate through the crisis effectively.
Stakeholder management in a crisis
With our extensive networks in media, politics, and civil society, we establish reliable and trustworthy contacts to ensure you can communicate quickly and directly in times of crisis.
Learnings and analyses
After the crisis is before another one. The SkyWriters conduct an analytical evaluation following the resolution of a crisis, offering conclusions and recommendations for improvement. With our assessment of processes, strategies, measures, and tools, you are well-prepared for any potential future crises.
Litigation-PR
Ongoing legal proceedings require a delicate approach to communication as there are special rules regarding what can, should, and must be made public. We support you during active court cases, helping you position your stance in the public eye in a perceptible and convincing manner.
In addition to these services, we offer you professional media training. Please find our overview of that service here.
